No. You stay the client-facing brand. Lyncs supplies the certified AI engineers who build, run, and maintain the AI behind your brand. You bring the client relationship, we bring the bench. No in-house AI hire, no training program.

It is not just a chatbot. The core is a Customer Intelligence system that learns how every one of their customers likes to do business, watches the market for new openings like permits and bids, and tells the team who to call, when, and why. It also handles the everyday work: drafting, document Q&A, and internal workflows. What your client is really buying is more closed deals and customer knowledge that does not walk out the door when staff leave.

The full catalog is on our Services page: Customer Intelligence, AI Agent Readiness, Private AI & Knowledge, Client-Facing AI Agents, Workflow Automation, Integrations & Data Ops, Access Control & Compliance, and Training & Enablement. If it is AI engineering for a small business, it is in scope.

Never. We work only through you. We do not contact, sell to, or hold a relationship with your end client. Reports and deliverables go out under your brand, and we stay invisible. The MSP-only boundary is written into our partner agreement.

Client data stays on-site by default. When a task needs cloud AI, anything sensitive is stripped before it leaves, and we use providers that do not train on business customer data. More detail is on our security page.

Not currently, but here is the honest picture. The Lyncs architecture is designed so that most SOC 2 controls do not even touch your client’s data: the AI stack runs on-site, sensitive records never leave the client’s building, and our engineers operate it through audit-logged interfaces without seeing the underlying business records. Just as important, we already run the controls a SOC 2 audit looks for: MFA on every company-managed system, role-based access to production, full audit logging, full-disk encryption on company endpoints, and same-day deprovisioning when someone leaves. Customer credentials stay under customer control, we use OAuth-based authorization where supported, and we do not store customer passwords. Security is a first-order priority at Lyncs. The certificate is the formal third-party attestation we have not pursued yet; the controls behind it are already how we operate, and we share a partner-facing security overview on request.

Pods are month-to-month, cancel anytime. Start with a Starter pod, then scale as you win clients. Hours reset each billing cycle, and you can add a Burst Pack any month you need extra capacity.

Most first deployments go live within two to four weeks. We start with a focused assessment, then move into a project-based rollout while you stay in front as the client’s trusted brand.

We help established IT and MSP companies that serve trades and light commercial SMBs: HVAC, electrical, plumbing, roofing, landscaping, pool service, pest control, accounting, manufacturing, and similar. If you own the client relationship and want to add high-margin AI services without building an AI team, you are who this is for.